Services > Website Design > Funny Design Story

Story goes as such - Shannon has lost her cat and has asked David to help with a lost poster. They are co-workers

This is their email correspondence: read from top to bottom…


Note: (May be fiction, but was being virally emailed. Wanted to share and thank the author, for an amusing example of lack of good communication between a client and a designer. And if anyone knows the author, we'd like to thank and acknowledge him/her.)

From: Shannon Walkley
Date: Monday 21 June 2010 9.15am
To: David Thorne
Subject: Poster

Hi

I opened the screen door yesterday and my cat got out and has been missing since then so I was wondering if you are not to busy you could make a poster for me.

It has to be A4 and I will photocopy it and put it around my suburb this afternoon.

This is the only photo of her I have she answers to the name Missy and is black and white and about 8 months old.

missing on Harper street and my phone number.

 Thanks Shan.
   
From: David Thorne
Date: Monday 21 June 2010 9.26am
To: Shannon Walkley
Subject: Re: Poster

Dear Shannon,

That is shocking news.

Although I have two clients expecting completed work this afternoon, I will, of course, drop everything and do whatever it takes to facilitate the speedy return of Missy.

Regards, David.

_________________________________________________________________________

From: Shannon Walkley
Date: Monday 21 June 2010 9.37am
To: David Thorne
Subject: Re: Re: Poster

yeah OK thanks.

I know you don’t like cats but I am really worried about mine. I have to leave at 1pm today.

_________________________________________________________________________


From: David Thorne
Date: Monday 21 June 2010 10.17am
To: Shannon Walkley
Subject: Re: Re: Re: Poster

Dear Shannon,

 I never said I don't like cats. Attached poster as requested. >>>

 Regards, David.
 

   
From: Shannon Walkley
Date: Monday 21 June 2010 10.24am
To: David Thorne
Subject: Re: Re: Re: Re: Poster

yeah that's not what I was looking for at all.

it looks like a movie and how come the photo of Missy is so small?

_________________________________________________________________________

 From: David Thorne
 Date: Monday 21 June 2010 10.28am
To: Shannon Walkley
Subject: Re: Re: Re: Re: Poster

 Dear Shannon,

 It's a design thing. The cat is lost in the negative space.

 Regards, David.

_________________________________________________________________________

From: Shannon Walkley
Date: Monday 21 June 2010 10.33am
To: David Thorne
Subject: Re: Re: Re: Re: Re: Poster

That's just stupid. Can you do it properly please? I am extremely emotional over this and was up all night in tears. you seem to think it is funny. Can you make the photo bigger please and fix the text and do it in colour please. Thanks.

From: David Thorne
Date: Monday 21 June 2010 10.46am
To: Shannon Walkley
Subject: Re: Re: Re: Re: Re: Re: Poster

 Dear Shannon,

Having worked with designers for a few years now, I would have assumed you understood, despite our vague suggestions otherwise, we do not welcome constructive criticism.

I don't come downstairs and tell you how to send text messages, log onto Facebook and look out of the window. I have amended and attached the poster as per your instructions. >>>>

 Regards, David.


   
From: Shannon Walkley
 Date: Monday 21 June 2010 10.59am
To: David Thorne
Subject: Re: Re: Re: Re: Re: Re: Re: Poster

 This is worse than the other one. can you make it so it shows the whole photo of Missy and delete the stupid text that says missing Missy off it? I just want it to say Lost.

_________________________________________________________________________



 From: Shannon Walkley
Date: Monday 21 June 2010 11.21am
To: David Thorne
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Re: Poster

 yeah can you do the poster or not? I just want a photo and the word lost and the telephone number and when and where she was lost and her name. Not like a movie poster or anything stupid. I have to leave early today. If it was your cat I would help you.

Thanks.

_________________________________________________________________________

 From: David Thorne
 Date: Monday 21 June 2010 11.32am
To: Shannon Walkley
Subject: Awww

 Dear Shannon,

I don't have a cat. I once agreed to look after a friend's cat for a week but after he dropped it off at my apartment and explained the concept of kitty litter. I have attached the amended version of your poster as per your detailed instructions.

 Regards, David.

From: Shannon Walkley
 Date: Monday 21 June 2010 11.47am
To: David Thorne
Subject: Re: Awww

 That's not my cat. where did you get that picture from? That cat is orange. I gave you a photo of my cat.

_________________________________________________________________________


 From: David Thorne
 Date: Monday 21 June 2010 11.58am
To: Shannon Walkley
Subject: Re: Re: Awww

 I know, but that one is cute. As Missy has quite possibly met any one of several violent ends, it is possible you might get a better cat out of this. If anybody calls and says "I haven't seen your orange cat but I did find a black and white one with its hind legs run over by a car, do you want it?" you can politely decline and save yourself a costly veterinarian bill.

Regards, David.


 From: Shannon Walkley
Date: Monday 21 June 2010 12.07pm
To: David Thorne
Subject: Re: Re: Re: Awww

 Please just use the photo I gave you.

_________________________________________________________________________

 From: David Thorne
Date: Monday 21 June 2010 12.22pm
To: Shannon Walkley
Subject: Re: Re: Re: Re: Awww



 From: Shannon Walkley
Date: Monday 21 June 2010 12.34pm
To: David Thorne
Subject: Re: Re: Re: Re: Re: Awww

 I didn't say there was a reward. I don't have $2000 dollars.

What did you even put that there for? Apart from that it is perfect can you please remove the reward bit.

Thanks Shan.

_________________________________________________________________________


 From: David Thorne
Date: Monday 21 June 2010 12.42pm
To: Shannon Walkley
Subject: Re: Re: Re: Re: Re: Re: Awww


 From: Shannon Walkley
Date: Monday 21 June 2010 12.51pm
To: David Thorne
Subject: Re: Re: Re: Re: Re: Re: Re: Awww

 Can you just please take the reward bit off altogether? I have to leave in ten minutes and I still have to make photocopies of it.

_________________________________________________________________________


 From: David Thorne
Date: Monday 21 June 2010 12.56pm
To: Shannon Walkley
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Awww


From: Shannon Walkley

Date: Monday 21 June 2010 1.03pm

To: David Thorne

Subject: Re: Re: Re: Re: Re: Re: Re: Re: Re: Awww


Fine. That will have to do.