I know, I know. Conveying emotion via email is tricky. A colleague would put EVERYTHING IN CAPS WHEN HE WAS ANGRY, and there was no mistaking it. What is much harder is... Continue reading Tone: It's not just emails that can get you into trouble

Not living and breathing search algorithms 24/7, I am no expert in the arcane world of Search Engine Optimization.  We do, however, pay close attention to making sure our sites are visible to the search engines and frequently add such features. That is why we are just rolling out an automated site map... Continue reading Getting Your Site Found - New (and Old) Features